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emilpetkov
eZeeWallet
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security
javascript
public
faq
security
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1 - 11 of 11
javascript
public
faq
security
title
en
Security
Update
Cancel
javascript
public
faq
security
account_suspended_for_security_reasons
content
en
It may be due to Security Reasons or Suspicious Activity on your account. Please contact Customer Support immediately.
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javascript
public
faq
security
account_suspended_for_security_reasons
title
en
My account has been suspended for security reasons. What should I do?
Update
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javascript
public
faq
security
how_safe_is_ezeewallet
content
en
Maintaining online security is fundamental to our business. Our security measures are designed to keep your data and payments safe. We constantly review our procedures, processes and security measures in order to improve and maintain the highest level of security. Read more about our security.
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javascript
public
faq
security
how_safe_is_ezeewallet
title
en
How safe is eZeeWallet?
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javascript
public
faq
security
personal_information
content
en
We only use your personal information to help us administer your account, to maintain security, to improve our services to you and to provide you with products you have requested. We will not give, rent or sell your personal information to any organisation or individual.
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javascript
public
faq
security
personal_information
title
en
How do you use my personal information?
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javascript
public
faq
security
protect_against_fraudulent_transactions
content
en
Account login, personal details and transactions are fully secured with encryption, state of the art firewalls and virus detection systems. Your regular card funding methods and bank details are not stored in your eZeeWallet account directly, but are instead secured by full PCI DSS compliance. For more details on the PCI DSS standard follow the link https://www.pcisecuritystandards.org We never ask users to provide identifying information or sensitive information via email. We monitor regularly for unusual activity. We never sell or share data with external parties. All our staff is regularly trained in the latest preventative methods for detecting and preventing fraud. Passwords and other sensitive information are never shared and kept safe at all times.
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javascript
public
faq
security
protect_against_fraudulent_transactions
title
en
What does eZeeWallet do to protect me against fraudulent transactions?
Update
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javascript
public
faq
security
scam_message
content
en
eZeeWallet provides fraud monitoring systems, including velocity checks, fraud monitoring, due diligence collection and risk filters to ensure your security. If you receive a suspected phishing email, please contact eZeeWallet’s Customer Support straight away. We will never ask you to provide sensitive information by email. Never respond to emails that you believe are scam messages and never send your personal security data via email.
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javascript
public
faq
security
scam_message
title
en
I have received a scam message. What should I do?
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