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emilpetkov
eZeeWallet
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transactions_and_payments
javascript
public
faq
transactions_and_payments
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1 - 13 of 13
javascript
public
faq
transactions_and_payments
title
en
Transactions & Payments
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javascript
public
faq
transactions_and_payments
check_transaction_status
content
en
To check your eZeeWallet account transactions you will need to login to your eZeeWallet account and click on the Transactions section within your eZeeWallet account.
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javascript
public
faq
transactions_and_payments
check_transaction_status
title
en
How do I check the status of a transaction?
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javascript
public
faq
transactions_and_payments
declined_transaction
content
en
Transactions may be declined because your eZeeWallet account has insufficient funds.
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javascript
public
faq
transactions_and_payments
declined_transaction
title
en
My transaction has been declined. Why?
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javascript
public
faq
transactions_and_payments
description_indicated_transaction_was_adjusted
content
en
Although payment statuses are final, from time to time we may need to modify them. A possible reason for reversing or adjusting a payment may be the fact that it has not been correctly executed. We never do this without informing you, so please check your inbox for any emails from eZeeWallet. If the email you received does not adequately explain the situation to you, or if you cannot locate it, please contact our Customer Support.
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javascript
public
faq
transactions_and_payments
description_indicated_transaction_was_adjusted
title
en
The description of my transaction indicated that the transaction was adjusted. What does this mean?
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javascript
public
faq
transactions_and_payments
merchant_not_received_amount
content
en
A wallet-to-wallet transaction is immediate. If a transaction appears on your transaction history but the merchant has not received it, please contact Customer Support.
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javascript
public
faq
transactions_and_payments
merchant_not_received_amount
title
en
My payment appears as successful but the merchant has not received the amount. What should I do?
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javascript
public
faq
transactions_and_payments
purchase_transactions
content
en
Purchases made with the eZeeWallet account are instant.
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javascript
public
faq
transactions_and_payments
purchase_transactions
title
en
How long will it take for eZeeWallet purchase transactions to take place?
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javascript
public
faq
transactions_and_payments
transaction_status_appears_refunded
content
en
This means money has been refunded back to your funding source.
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javascript
public
faq
transactions_and_payments
transaction_status_appears_refunded
title
en
My transaction status appears as refunded. What does this mean?
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