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risk_notifier
mailers
monitored_events
risk_notifier
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en - English
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mailers
monitored_events
risk_notifier
chargeback_received
en
We would like to inform you that a chargeback has been received. Should you wish to dispute it, please provide all documentation and explanations in support of your dispute claim within 30 days of the posting date of the chargeback.
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mailers
monitored_events
risk_notifier
failed_retieval_text
en
A retrieval request has been filed for a cardholder transaction. Should you wish to respond to it, please provide all documentation in support of the transaction within 25 days of the posting date of the retrieval request.
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mailers
monitored_events
risk_notifier
previous_chargeback
en
A cardholder transaction with a previous chargeback has been #{@message}.
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mailers
monitored_events
risk_notifier
second_chargeback_text
en
We received a 2nd chargeback for a transaction that has been charged back. Should you wish to continue the dispute process, please collect all documentation and explanations in support of your dispute claim within 14 days of the date of this notification and send it to our Chargeback Management Team.
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